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ReadBeam Help

ReadBeam Support

Answers to common questions, plus how to reach us if you need more help.

Frequently Asked Questions

How do I redeem a class code?

On first launch, choose 'Reader' role, then tap 'Got a class code?' on the Library tab and enter the KR-XXXXXX code your teacher shared.

How do I cancel my subscription?

Go to Settings → Manage Subscription, or open the App Store app → tap your profile → Subscriptions.

Why aren't all voices available?

Sunny is included in the free tier. Luna and Atlas are premium voices — subscribe to unlock them.

Can I use ReadBeam offline?

Scanning and OCR work offline. Reading aloud requires internet for premium voices; Sunny works offline.

Still need help?

Email us and we'll get back to you within 24 hours.

[email protected]

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